Booking terms and conditions

We have a minimum 3 night stay in high season and 2 night stay at all other times. 

Bookings are confirmed upon receipt of payment for the first night stay and this is non-refundable.

 

Cancellations

Cancellations made within 21 days of your arrival will be charged the full cost of the booking.

We strongly advise you to insure your holiday for such event. More information on holiday / cancellation insurance can be found through the link for Guest First.

Bookings are non transferable.

 

Covid 19 amendment to T&C’s

If we are forced to close due to a national lockdown we will refund your deposit or transfer your booking to another date, if preferred, and you will not be liable for any further payment to us.

If we have to cancel your booking because we are unable to accommodate you, for example, if you are in a more restricted tier than us we will either refund your deposit or transfer your booking to another date.

Our usual terms and conditions will still apply if you are unable to stay with us due to contracting Covid 19.

We recommend you take out specific insurance to cover this event, such as provided by the Post Office.

 

Arrival and departure

Check in is between 2.00pm and 6.00pm, outside of these times is by arrangement only.

Check out is by 10.00am on your last day. Parking spaces must also be vacated by this time.

 

Parking

We have a small private driveway at the front of the house with space for three average sized cars, with two parked in tandem on one side. Depending on the size of guests’ cars it is usually possible to get three cars on the drive. In the event of only two being able to park on the drive, one will be parked across the top. We have one further space at the back of the house reached by an access lane.

Please check with us before booking if you will be arriving by van/camper van.

There is a large public car park (1000 spaces) a few minutes walk up the hill at the Leisure Centre and more information can be found on the Cornwall Council website here. You can find a map with our location here.

3 Porthminster does not accept responsibility for your vehicle.

 

Non arrivals

Non arrivals will be charged the full cost of the booking.